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Cloudways Reviews: Best Web Hosting Provider for Top-notch Performance

Welcome to my Cloudways hosting review. It’s been well over a year since I made the switch to Cloudways hosting. Hosting is a very important “blogging tool“. After all, it’s the engine that drives websites. Don’t settle for garbage because it can make a difference.

When searching for the best web hosting service, it’s crucial to find a provider that balances affordability, performance, and customer support.

Cloudways has recently garnered attention as a reliable managed cloud hosting provider, offering a strong balance of powerful features and ease of use.


Cloudways employs an impressive 99.999% uptime guarantee, ensuring your website remains functional and accessible to users.

Additionally, they have received high ratings from clients across various platforms, such as G2, Trustpilot, and HostAdvice. With a focus on catering to those with some technical skills, it’s worth investigating whether Cloudways is the best hosting solution for your specific needs.


Key Takeaways

  • Cloudways offers a high-performance managed cloud hosting solution for a reasonable price
  • The provider offers strong uptime, fast server speeds, SSL certificates, free wordpress themes and free migrations to keep your website secure and accessible
  • Cloudways has a proven track record of customer satisfaction, as illustrated by their positive reviews across different platforms.


My experience with Cloudways

In mid 2021 I moved all my sites to Cloudways hosting. I’m get outstanding performance and even saving money from my previous host. Cloudways is built for WordPress hosting.

One standout feature of Cloudways is its remarkable technology that ensures fast website speeds. I never imagined having such fast hosting, but with Cloudways, it’s become a reality.

While it’s not the least expensive option out there, the value you get for its price – particularly considering the technology and performance – is exceptional. It stands out as one of the most cost-effective options for the level of tech it offers.

Another aspect I really appreciate is Cloudways’ customer support. Over the past few months, I’ve raised several technical support tickets and each issue has been promptly resolved by their team. I have high standards for hosting customer support, and so far, Cloudways has lived up to my expectations. In the past, I’ve switched hosting providers, not once but twice, due to subpar customer service.

But that’s not all – Cloudways offers free ssl certificate + website template + web hosting + free migration, allowing you to create a stunning online presence with ease. It is perfect for anyone serious about making their mark on the web.

In addition to the impressive savings and excellent performance, Cloudways goes the extra mile by offering free migration services. This was a game-changer for me. The thought of migrating websites can often be daunting, but Cloudways makes the process seamless and hassle-free.

Their team handled the migration of my sites expertly, ensuring a smooth transition without any hiccups. This complimentary service added immense value, especially for someone like me who prioritizes ease and efficiency. 

What sold me on Cloudways was they tested my site before I migrated… that and the price quote they gave me which floored me. Contact Cloudways and ask for a site test. It doesn’t take long.

 There is an awesome deal going on right now 40% OFF (with 40 free migrations).

Detailed Cloudways Hosting Overview


Cloud Hosting Features

Cloudways offers an impressive array of cloud hosting features aimed at providing users with an optimal experience. With a 99.999% uptime guarantee, they ensure that your website stays online and accessible.

Performance is also top-notch, thanks to their fast server speeds and free SSL certificates. Additionally, Cloudways supports a wide variety of applications, making it suitable for various project types.

As a managed cloud hosting provider, they take care of the technical aspects, allowing you to focus on growing your online presence.

Ease of Use and User Interface

One of Cloudways’ primary strengths is its intuitive and user-friendly control panel. The streamlined dashboard allows me to manage my hosting environment seamlessly, simplifying tasks such as deploying applications and monitoring server usage.

With the platform’s easy-to-navigate layout, even those with limited technical experience can take full advantage of the powerful hosting features on offer.


Pricing and Plans

Cloudways provides a range of pricing plans to accommodate various needs and budgets. They offer flexibility by allowing you to choose your desired cloud provider and customize your server resources to match your requirements.

While the absence of a free email hosting service might be a minor drawback, their managed hosting approach, along with competitive pricing, makes Cloudways an attractive option.

In summary, Cloudways hosting excels in providing clients with powerful performance, a user-friendly interface, and flexibility in pricing and features. As a managed cloud hosting provider, they handle the technical details, giving you the freedom to focus on your online projects.

Performance and Reliability

Uptime and Server Response

Speaking from my experience in evaluating web hosting services, Cloudways stands out in terms of performance and reliability. Offering robust uptime and server response times, Cloudways ensures optimal site performance.

One of the reasons behind Cloudways‘ impressive performance is its utilization of trusted cloud providers like DigitalOcean, AWS and Google Cloud.

Many hosting providers promise a strong uptime guarantee; however, not all deliver on this promise. What sets Cloudways apart is its commitment to providing seamless experiences to its users.

I can confidently say that their uptime is one of their most talked-about features based on my research.

Server Technologies and Caching Solutions

Cloudways utilizes an effective mix of server technologies, employing both Nginx and Apache. The combination of these two technologies allows for fast and efficient web page loading.

In addition to the server technologies, Cloudways also deploys advanced caching solutions like Varnish, Redis, and Memcached. Their proprietary caching plugin, Breeze, contributes to the optimization of WordPress sites for improved performance and faster loading times.

Content Delivery Networks and Speed

With server locations spread across the world, Cloudways ensures fast, consistent website loading times. Content delivery networks (CDNs) play an important role in their performance optimization strategies.

It’s crucial to note the impact of CDNs on website speed. The integration of CDNs not only helps with faster content delivery but also alleviates the stress on your main server. When it comes to RAM, Cloudways offers various plans, allowing you to select the one that best fits your needs.

Throughout my analysis of Cloudways, I’ve found them to be consistently dedicated to maintaining optimal performance, reliability, and speed. By leveraging advanced server technologies, caching solutions, and CDNs, Cloudways ensures a standard of excellence that sets them apart.

Security and Support Capabilities

As someone who takes web hosting security seriously, I appreciate the various protection and safety features that Cloudways offers. Let’s take a closer look at some of these features and how they add value for Cloudways users.

Protection and Safety Features

Cloudways provides robust security measures such as Free SSL certificates, automated backups, and dedicated firewalls. Additionally, real-time monitoring ensures the constant protection of your website from potential threats.

One invaluable safety feature is the two-factor authentication (2FA), which adds an extra layer of protection to my account. 


Feature Description
Free SSL Certificate Allows for secure connections between a user and the server
Automated Backups Ensures regular data backups
Free WordPress themes Provides additional web templates
Free migration Offer free migrations
Real-Time Monitoring Allows for constant protection from potential threats

Customer Support and Service Options

In addition to strong security features, Cloudways provides excellent customer support options for its users.

  • Live Chat: The 24/7 live chat is a convenient way for me to get quick assistance with any issues or concerns I may have.
  • Ticketing: Alternatively, the ticketing system allows me to submit requests for assistance, which usually have prompt response times.
  • Phone Support: While phone support is not available for all users, it is an option for those with premium plans, offering a more personalized experience.

With these support options, I find comfort in knowing that reliable assistance is readily available should I encounter any problems. Moreover, the provided information is both confident and knowledgeable, maintaining a neutral and clear tone for easy comprehension.

WordPress and E-commerce Solutions

Managed WordPress Hosting Offerings

As a user of Cloudways, I’ve found that their managed WordPress hosting offerings are quite impressive. The platform takes care of the technical aspects involved in maintaining a WordPress site, which allows me to focus on my content and business growth. Cloudways has tailored solutions for both individuals and enterprises, catering to over 400,000 customers worldwide.

In my experience, their managed WordPress hosting includes important features such as automatic backups, SSL certificates, and a dedicated staging area. This staging environment allows me to test new themes, plugins, and custom code changes before deploying them to my live site, reducing the risk of errors and downtime.

Moreover, Cloudways integrates a powerful cache plugin that significantly improves the performance of WordPress sites. By optimizing the page loading speed, I have observed a positive impact on visitor retention and user experience.

E-commerce Performance and Support

When it comes to e-commerce solutions, Cloudways supports popular platforms like Magento and WooCommerce. I have found their hosting plans to be particularly optimized for handling these e-commerce platforms, ensuring optimal performance and stability even during high traffic periods.

As an e-commerce website owner, the availability of SSL certificates provided by Cloudways has been a crucial aspect for me, as it ensures secure transactions for my customers. Furthermore, their customer support team has been highly responsive and knowledgeable, assisting me with any issues or questions that arise.

I have also noticed a significant improvement in the loading speed of my e-commerce website, thanks to Cloudways’ advanced caching systems and optimized server settings. This enhanced performance has ultimately led to increased conversions and more satisfied customers.

In conclusion, Cloudways provides reliable managed WordPress hosting and robust e-commerce support, meeting the needs of numerous customers who are looking for a feature-rich hosting solution. Their focus on performance, ease of use, and customer satisfaction has allowed my websites to thrive and grow.

Additional Services and Tools

Developer and Advanced Tools

As a developer or advanced user, I appreciate the variety of tools and features Cloudways provides. From databases to SSH access, they cater to a wide range of technical requirements.

First and foremost, Cloudways supports a range of databases, which is crucial for website management and app development. Moreover, they offer staging areas, essential for testing new features or updates before deploying them to your live site 

A crucial aspect of any hosting provider is making it easy to transfer your website. Cloudways offers migration services, which simplifies the process of website migration.

In terms of content management systems, Cloudways supports various options, such as WordPress, making it a suitable choice for different businesses and industries.

In conclusion, Cloudways provides a range of additional services and tools, catering to both basic users and experienced developers. While they may not offer email hosting, their other offerings and managed cloud hosting services make them an excellent option for businesses seeking performance and scalability.

Comparative Analysis

Cloudways vs Other Web Hosts

When comparing Cloudways to other popular web hosting providers like HostGator and DreamHost, I find that Cloudways offers a unique and flexible hosting solution. The primary differentiator is their focus on managed cloud hosting. In contrast, many competitors offer shared or dedicated hosting options.

Cloudways allows users to host their websites on popular infrastructure services like Amazon Web Services and Google Cloud Platform. This makes their hosting solutions highly scalable and reliable, addressing the needs of both small and large websites.

In terms of pricing, Cloudways offers an affordable starting price of $11 per month for their entry level plan. While some competitors might offer lower starting prices, I believe the additional benefits provided by Cloudways, such as managed cloud hosting and a 99.999% uptime guarantee, justify the slightly higher cost.

Testimonials and User Reviews

When considering the opinions of users who have tried Cloudways, I noticed that the company has an admirable reputation. On review platforms like HostAdvice and Trustpilot, Cloudways has earned an impressive rating of 4.6 stars from a large number of reviews.

Users particularly appreciate Cloudways for their reliable infrastructure and the scalability of their hosting plans. The easy-to-use control panel and excellent customer service also play a key role in their satisfaction.

However, some users found the hosting options to be more suited to individuals with prior technical knowledge. Therefore, absolute beginners might face a steeper learning curve when setting up their hosting environment.

To summarize, my analysis of Cloudways suggests that they provide a strong and competitive web hosting option in the market, particularly if you are looking for managed cloud hosting. Their scalable, reliable infrastructure and excellent customer service set them apart from providers like HostGator and DreamHost. However, keep in mind that the technical setup might be slightly more challenging for beginners.

Frequently Asked Questions

What are the advantages and disadvantages of using Cloudways for web hosting?

Some advantages of using Cloudways for web hosting include their 99.999% uptime guarantee, fast server speeds, and free SSL certificates. However, there are some disadvantages, such as no email hosting.

How does Cloudways compare to other hosting providers like SiteGround and Hostinger?

Cloudways distinguishes itself from other hosting providers like SiteGround and Hostinger by focusing on managed cloud hosting, which enables higher scalability and availability. In comparison, SiteGround and Hostinger may offer lower-priced plans but with limited features.

What should one consider when choosing between Cloudways Standard and Premium plans?

When choosing between Cloudways Standard and Premium plans, consider factors such as the required server resources, the number of visitors to your website, and your budget. The Premium plan offers more features, but also comes with a higher price tag. Assess your requirements and select a plan that can meet your hosting needs.

Is Cloudways a reliable platform for hosting WordPress websites?

Yes, Cloudways is a reliable platform for hosting WordPress websites. With its commensurate ratings on platforms like HostAdvice and Trustpilot, users have expressed trust and satisfaction with Cloudways’ hosting capabilities.

Which Cloudways server offers the best performance for web hosting needs?

The best server for your web hosting needs on Cloudways depends on your specific requirements, but options include Amazon Web Services, DigitalOcean and Google Cloud. Compare their performance, pricing, and features to determine the ideal server for your web hosting needs.

Who are Cloudways’ main competitors in the web hosting market?

Cloudways’ main competitors in the web hosting market include SiteGround, Hostinger, Bluehost, and WP Engine. These companies offer various hosting solutions, and their competitiveness may depend on factors such as pricing, features, and customer support.

Luke M

Friday 19th of April 2024

Nice review. I have been using cloudways for year. Their hosting service is pretty good.


Saturday 9th of December 2023

Thanks for the info.

I need to try this service. My current hosting service is too slow.